Deliver the right information, support, and check-ins at the right time without adding more to your care team’s plate.
SolvEdge’s patient engagement platform keeps patients supported and informed from intake to recovery — through every step of their journey. By combining personalized education, proactive communication, and intelligent monitoring, our platform transforms fragmented care touchpoints into a seamless, guided experience.
From onboarding to long-term care, SolvEdge’s intelligent patient engagement platform empowers patients with the tools they need to stay engaged, informed, and connected to their care team.
Patients receive personalized education modules and mobility readiness checklists before surgery.
Continuous follow-ups and guided care are delivered through the digital platform.
After surgery, patients log pain levels and range-of-motion exercises, with automatic alerts sent to care coordinators if recovery deviates.
Care teams stay updated without manual outreach, and patients feel confident and supported from preparation to home recovery.
Our intelligent patient engagement platform ensures every patient feels guided and supported throughout their care journey. By combining personalized education, seamless communication, and smart monitoring, care teams can engage patients more effectively while significantly reducing manual effort. The result is a connected care experience that builds patient confidence, improves outcomes, and keeps patients actively involved in their recovery.
Scale patient engagement across clinical teams with structured workflows and adaptable content libraries.
Set up communication paths by condition, demographic, or protocol
Auto-trigger digital instructions and continuous follow-ups
Capture patient inputs and feedback using mobile/web surveys
Highlight patients needing attention with at-a-glance insights
A patient scheduled for a total knee replacement accesses an interactive care journey via the SolvEdge platform. Before surgery, they receive guided pre-op video instructions, complete digital readiness checklists, and engage in shared decision-making sessions with their care navigator
Post-surgery, the patient logs daily movement milestones, completes self-assessments, and uses live chat to report concerns or ask questions. Continuous follow-ups help flag early mobility issues or non-compliance, ensuring timely intervention.
Deliver structured engagement that strengthens relationships and enables better self-management.
Significantly fewer unscheduled follow-ups or missed appointments
Stronger adherence to surgical recovery protocols
Real-time insights into patient recovery status and red flags
Reduced nurse workload through automation and self-reported progress
A patient recovering from rotator cuff repair shares weekly mobility updates, logs pain levels through interactive check-ins, and accesses short video exercises prescribed by their care team.
Any flagged concerns such as increased stiffness or pain trigger automated alerts are sent directly to the care coordinator.
Support scalable, proactive engagement with intuitive tools that blend into existing systems.
A care manager monitors 120+ patients using SolvEdge’s patient engagement platform dashboards — highlighting missed activities, flagging risks, and enabling timely outreach, all without manual effort.
Client Testimonials
IL
SolvEdge’s patient engagement platform fosters seamless communication, boosting satisfaction and retention through intuitive, patient-centered tools tailored to our needs.
CA
“SolvEdge’s CMS PROMs collection tool streamlines compliance with federal mandates, delivering precise, real-time patient outcome data that enhances our quality reporting delivery.”
OH
“SolvEdge’s facility-reported outcomes solution provides actionable insights, empowering us to optimize operations and elevate care quality with clear, data-driven metrics.”
TX
“SolvEdge’s RCM system optimizes our revenue cycle, reducing errors and accelerating reimbursements while ensuring compliance and financial efficiency.”
SolvEdge’s intelligent patient engagement platform delivers continuous care, proactive communication, and guided patient experiences all from one place.
A patient engagement platform is a digital solution that enables healthcare providers to communicate with, educate, and monitor patients across every stage of their care journey — from pre-visit preparation through post-treatment recovery. It combines automated messaging, personalized care pathways, outcome tracking, and two-way communication into one integrated system. Unlike generic tools, a purpose-built patient engagement platform is designed to fit clinical workflows and compliance requirements specific to healthcare.
SolvEdge is an intelligent patient engagement platform because it uses condition-specific automation and real-time data monitoring to adapt engagement based on each patient’s recovery progress. Rather than sending generic reminders, it auto-triggers personalized care pathways, flags high-risk patients based on self-reported outcomes, and routes only clinically significant alerts to care teams — reducing manual effort while improving the quality and timeliness of patient support.
A patient engagement platform improves outcomes by keeping patients informed, adherent, and connected to their care team between clinical visits. Structured post-discharge check-ins help identify complications early. Digital pre-op education improves patient readiness. Automated adherence tracking reduces missed medications and recovery milestones. Organizations using SolvEdge report a 40% improvement in treatment plan adherence and a measurable reduction in 30-day readmissions.
Patient engagement software typically refers to individual tools — such as appointment reminders, patient portals, or satisfaction surveys. A patient engagement platform is a comprehensive, integrated system that unifies multiple engagement functions — communication, education, outcomes collection, care pathway management, and analytics — into one coordinated workflow. Platforms like SolvEdge are designed to support the entire care continuum rather than addressing isolated touchpoints.
Yes. SolvEdge’s patient engagement platform is fully HIPAA compliant. All patient data is encrypted in transit and at rest, communication channels are secure, and the platform includes role-based access controls and audit trails that meet healthcare data privacy requirements. SolvEdge also supports compliance with CMS TEAM episode management, HEDIS, and CAHPS outcome collection standards.
Yes. SolvEdge’s patient engagement platform is designed for seamless integration with leading EHR systems using HL7 and FHIR-compatible data standards. This allows patient records, care plans, and outcome data to sync bidirectionally — eliminating manual data entry and ensuring that engagement workflows remain aligned with clinical documentation.
SolvEdge’s intelligent patient engagement platform is purpose-built for surgical and procedural care environments, including hospitals, ambulatory surgery centers (ASCs), orthopedic practices, and multi-specialty clinics. The platform’s care pathways and outcome collection tools are specifically tailored for the pre-op, peri-operative, and post-discharge communication needs that are unique to these settings.
Discover how to boost compliance, streamline workflows, and improve patient outcomes.
Discover how to boost compliance, streamline workflows, and improve patient outcomes
