Healthcare Personalization: Unlocking New Potential to Transform Patient Experiences
- SolvEdge
- July 22, 2021
- 4 mins read
In the world of consumerism and value-based care, there has been a tremendous shift in patient engagement strategies and the way healthcare organizations deliver care. The immensely competitive healthcare landscape has paved way for hospitals and medical practices to innovate breakthrough technologies that can offer hyper-personalized patient experiences throughout the continuum of care. This level of patient-centric care in turn is proven to result in increased Consumer Lifetime Value (CLV), Patient Satisfaction Index (PSI), loyalty and retention.
Consider that a whopping 75% of U.S consumers prefer to have personalized communications when it comes to their healthcare experiences. Furthermore, impersonal visits long wait times, manual and disintegrated processes are amongst the topmost factors that cause patient frustration and dissatisfaction
Going Above and Beyond
Creating Desirable Patient Experiences by Harnessing the Power of Personalization
Like Michael, millions of other patients have benefited from ClafLy, our complete patient outreach platform designed to provide seamless patient journey throughout the cycle. Trusted by Fortune 500 Healthcare brands, Hospitals, Physicians and Millions of patients across the globe, ClafLy is a proven patient outreach platform, with exclusive concierge services designed with in-built and intuitive personalization features to drive outcomes, mitigate costs and accelerate business value.
ClafLy’s Personalized Care Journey Across Every Touchpoint
Identification
People who benefit
Validated resources for high-quality patient education materials
Patient access to their health information
Patient Education, Care and Support
Referrals facilitation based on personalized patient needs
Interpretation of selective information or services
Valid resources and actionable insights
Health promotion/disease prevention practices
Knowledge on potential risk factors
Personalized and environmental risk factors
Accelerated Reimbursements
Medical intervention or treatments specific to healthcare needs
Monitoring and Reporting
Integrating Analytics in Healthcare
Prevention, screening, diagnosis, prognosis, selection and monitoring of treatment effectiveness
Accurate family health history and data
Comprehensive health and physical assessment
Patient’s personal, health and developmental history, influences and risk factors
Plan of care incorporating all available information
To learn more about how our healthcare personalization program can elevate patient experiences, satisfaction score and drive outcomes, give us a shout!
